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19 June 2019
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Feature articles

Read in-depth facilties management features, interviews with leading figures, round table reports and building case studies.

 

  • Playing the gameA competitive environment is forcing FM service providers to use their brand identities as a way of differentiating themselves in an increasingly noisy sector. Graeme Davies reports 11 September 2017
  • Brand ambassadorsFirst impressions count, but there's also a need to sustain an organisation's brand identity across departments and in front of end-user customers. FM can perform well in this role and even better when collaborating with other departments. 11 September 2017
  • Trait expectationsThe success of service contracts can hinge on the personal relationships between the principal players on either side. Nick Martindale reports on the habits that set good managers apart. 07 August 2017
  • Transmission positionsHow is our now ubiquitous smartphone affecting the way teams in the FM sector communicate between themselves, their superiors and their end-user clients? Jamie Harris investigates. 03 August 2017
  • ThinkFM 2017: SoundbitesLast month's BIFM ThinkFM conference made clear how the rapidly developing Internet of Things landscape is providing unprecedented access to actionable workplace data. Here are a selection of quotes from this year's speakers on the current state of the smart building revolution. 11 July 2017
  • Things are looking upLast month's BIFM ThinkFM conference made clear how the rapidly developing Internet of Things landscape is providing unprecedented access to actionable workplace data. Martin Read reports on the opportunity the IoT presents for an entirely new facilities management paradigm. 11 July 2017
  • It's good to talkIt's a message that holds true for every business but while the technologies we use change constantly, the principles of structured communication remains paramount. Adam Leach reports 11 July 2017
  • Best behaviourOf all the many advances suggested by the internet of things, behavioural analytics could easily emerge as the new productivity frontline, and one with particular resonance for facilities management. Martin Read reports 10 July 2017
  • Community serviceThe measurement revolution promised by the Internet of Things will falter if user communities and their actual needs are not the first consideration in the specification process. Chris Weston reports. 10 July 2017
  • Blocks awayDigital ledgers comprising unalterable, timestamped records could have huge ramifications for contract transactions, including those in FM. Martin Read and Ronan O'Boyle explain the game-changing potential of the technology behind the Bitcoin cryptocurrency. 03 July 2017
  • Learning towards efficient CommunicationWhat effect can the use of lean management tools have when deployed for the client by a provider as part of the FM service model? Martin Read talks to Vinci Facilities' Gary Codling about his company's approach and how it works 03 July 2017
  • Introducing inclusive designInclusive design is the responsibility of everyone who works in the built environment, but facilities managers have a particularly important role in ensuring accessibility for all workers. Eddy Finch reports. 06 June 2017
  • Building independenceCompliance with the law on workplace accessibility doesn't begin and end with ramps and dedicated loos there are usability and maintenance issues that go way beyond these that are being widely neglected, says Nick Martindale. 06 June 2017
  • Ensuring inclusive accessMaintaining full accessibility for all building users demands constant vigilance, so that any improvements introduced for disabled people do not decline progressively through a lack of attention to accessibility when buildings are redecorated or refitted, says BIFM's Good Practice Guide to Inclusive Access. 06 June 2017
  • Access all areasDespite legislation designed to prevent inaccessible buildings, the FM function could do better at procuring disability-smart solutions for end-users. Poor communication of disability awareness planning and procurement plays its part. By Adam Leach. 05 June 2017
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