[Skip to content]

FM World logo
Text Size: A A A
13 November 2019
View the latest issue of FM
Sign up to Facilitate Daily >
FM World daily e-newsletter logo


The innovators demonstrated key operational improvements

16 October 2018 | Bradford Keen

The BIFM Awards last night celebrated the industry’s finest, devoting its accolades across three core categories: People, Impact and Innovation – the last of which was further divided into awards for innovation in products and services, technology and systems, and professional development.


Recipients of the Innovation awards had to demonstrate significant operational improvements from the implemented innovation.


Innovation in Products & Services

The Innovation Gateway won the award for its collaborative approach to innovation. Having formed an alliance of organisations, including Tesco, Heathrow, RBS, Kingfisher Unite Students, Nottingham City Council and the University of Edinburgh, the group shares data and best practice. With two programmes run each year, the Gateway identifies common challenges faced by its partner organisations and the sectors in which they operate.


Managed by 2degrees, the Innovation Gateway aims to improve sourcing, selecting and validating technology and innovations to reduce operational costs and the environmental impact of buildings but also share risk of implementation of new technology and innovation.


An example of it in action shows how RBS trialled an additive called Endotherm to make its wet heating systems more efficient and saw 10-15 per cent energy reductions. Heathrow then implemented the same innovations and saw 11-16 per cent savings in three months.

For the full story click here.


Innovation in Technology and Systems: Digital FM – The New Era

It’s the tallest building in the world at more than 2,715 feet tall, but also one of the most connected and intelligent, which is why Dubai’s multi-use Burj Khalifa earned Emaar Facilities Management, but specifically Emaar Asset Management (EAM), the judges’ honours. EAM is responsible for the building’s operations across 5.67 million square feet on 163 floors.


Through an IoT-enabled maintenance methodology, EAM has optimised Opex, enhanced customer service and satisfaction, promoted excellence in FM services, and educated staff to improve the work environment. It has shifted from traditional planned and preventative maintenance to predictive maintenance by connecting the HVAC sensors to the building’s cloud platform.


Major achievements include asset availability greater than 99.55 per cent and asset reliability at 95.97 per cent, as well as 15 per cent reduction in unplanned maintenance and 40 per cent in maintenance hours.

For the full story click here.


Innovation in Professional Development

Winner PTSG (Premier Technical Services Group) Plc needed to focus its energies on how Brexit might impact staff skills and numbers as EU nationals account for a quarter of the construction industry’s workforce. PTSG, through its NVQ programme, develops its staff and has delivered a wide range of personally and professionally tailored courses – by 2017 the company offered 64 different training courses, 35 of which are relevant to the sector it operates in.


The company has been confirmed as an Approved Training Organisation by the Construction Industry Training Board and is also a member of ATLAS (the Association of Technical Lighting  & Access Specialists), which represents the lightning protection and steeplejack industry.

For the full story click here.