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16 January 2019
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Awards: Impact on organisation and workplace


8 October 2012

Impact on Organisation and Workplace

Winner: Plantronics Simply Smarter Working

When Plantronics, a major supplier of headsets, redesigned its UK head office in Swindon, it reaped the rewards of 60 per cent fewer employee sick days and boosted energy efficiency by 45 per cent.

Employee morale was increased so much that 97 per cent of Plantronics employees attended a recent family open day.

Plantronics consolidated all departments from three buildings into one building, implemented flexible working and increased inter-departmental interaction. The key to success was giving employees the tools to enable them to work from wherever they wish.

Some employees have no set desks in the new office to encourage adoption of remote working.

The flexible working strategy also enables employees to take international conference calls from home rather than having to be in the office early in the morning or late at night.

This has increased employee satisfaction, comfort and productivity. Importantly, managers had targeted training to provide them with the skills to manage employees remotely.

Flexible working strategy also allows Plantronics to recruit employees from a larger talent pool as there are no geographical restraints.

Noise-cancelling technology and sound-absorbing materials, like wall-boards and acoustic ceilings tiles were needed; the tiles alone cut noise by 80 per cent. Acoustic furniture and pods improve sound levels, delivering a peaceful working environment.

The employees have responded very positively to the changes. Some have commented that the new office “takes away the formality” of work, while others felt the more open spaces help “free the mind”.