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16 January 2019
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Businesses are not getting the basics right © iStock

3 May 2018 Herpreet Kaur Grewal


Organisations are failing to get the basics right when it comes to providing the digital and virtual systems that support employees in their roles, according to data from global business intelligence consultant Leesman.


The company, which also analyses how organisations can better support employees by offering the technology tools and infrastructure that enable people to work in a flexible way, found that in the latest dataset (Q1 2018) 23 per cent do not agree that they have the technology tools and infrastructure that enable them to work in different locations across the office or from locations outside of the office.


Although remote working is reportedly on the rise, employees are not empowered to work in this way, the report reveals.


According to a survey of business leaders at the 2015 Global Leadership Summit, 34 per cent said more than half their company’s full-time workforce would be working remotely by 2020 – which is worrying considering 29 per cent of employees do not agree that the culture of their organisation is supportive to working in a mobile or flexible way.


What’s more, 33 per cent do not have access to training when it comes to optimising this work model.


Tim Oldman, Leesman CEO, said:  “We’ve never had more tech, so why aren’t employees becoming more productive? Our research consistently shows it’s because businesses are not getting the basics right. Across our global sample of more than 300,000-plus employees, those ‘basics’ will differ depending on what employees are doing. For those who rely on technology to do their jobs, many are not satisfied with their workplace’s current offering.”


He added: “It sounds obvious, but the most productive employees are those who have the tools that support their role in the organisation. So before we throw our arms in the air to applaud and welcome the digital revolution heading our way, perhaps employers should ensure the physical, virtual and social infrastructures they’re currently providing help their employees deliver their best work.”


• Deloitte’s 2018 Tech Trends report, issued at the beginning of the year, says there is a heightened focus on how disruptive technologies will help businesses achieve larger strategic and operational goals, and drive greater value. The report predicts that within the next two years more companies will embrace the emerging ‘no-collar workforce’ trend by redesigning jobs and reimagining how work gets done in a hybrid human-and-machine environment.