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13 November 2019
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6 April 2017 | Herpreet Kaur Grewal

The availability of quiet spaces is important to 70 per cent of workers based in flexible workspaces and 77 per cent of those asked cited good quality wireless technology as essential, according to a survey Workthere and Savills.

Good environmental performance of an office is considered important by 40 per cent of workers but only one fifth are happy with how their current workspace is doing. Workthere, a venture created by Savills, conducted a survey of 200 workers based in flexible workspaces (i.e. serviced office or co-working space) throughout the UK. 

The survey asked the workers the importance they attach to a detailed range of aspects in the office, as well as how satisfied they are that their current flexible workspace meets these requirements. This reveals a disparity between workers’ expectations and the reality as well as informing providers where they should target efforts to improve satisfaction levels.


Providing ‘a quiet space for focused work’ is the highest area in need of improvement according to the results, followed by ‘good environmental performance’ and ‘good quality wireless technology’. ‘Having food facilities’, ‘having a green space/garden/roof terrace’ and ‘cleanliness of the office’ are the next three aspects in the ranking.

The survey was run as part of the What Workers Want project, carried out by Savills and the British Council for Offices, to establish what matters to them most and highlight where their offices are falling short in terms of their requirements.