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BIFM Awards 2017: impact on employee experience

BIFM Awards 2017 logo
This award is sponsored by Hays

9 October 2017 | FM World team

BIFM Awards 2017 - Workplace Impact

Undertaking a comprehensive project to transform its workplaces in order to boost employee satisfaction and productivity has seen Johnson & Johnson pick up the Impact on Employee Experience BIFM Award 2017

Established with the objectives of optimising use of space, integrating modern technologies into the workplace and increasing employee engagement, among a number of others, the companies Workplace Experience Strategy (WES) has seen major changes implemented across its offices.

Built around a Workplace Experience Guide; which sets out best practice, guidelines and examples on people, facilities and place; a Community Spaces Strategy; that outlines how provide the optimal types and mix of amenities such as health centres, and Workplace Certification; which evaluates the workplace experience against expected standards, the strategy puts staff at the heart of decisions related to the workplace environment.

With these three tools, combined with the results of a comprehensive Leesman survey to identify the needs and desires of staff, the project has seen offices transformed to enable flexible working, increase the amount of social spaces, and provided a wide range of wellbeing spaces to enhance health and relaxation within the workplace.

So far, the feedback and results of the implementation of the WES suggest it has been a strong success. The findings include that two thirds (66%) believe that their workplace contributes favourable to J&J’s corporate image, while 88% believe that the design of where they work has enhanced their productivity, exceeding Leesman's average of 56.7%.