[Skip to content]

FM World logo
Text Size: A A A
20 February 2019
View the latest issue of FM
Sign up to Facilitate Daily >
FM World daily e-newsletter logo


sense of progress imbues BIFM Awards 2017

9 October 2017 | FM World team

The importance of people skills, the quality of young FMs entering the profession and a sense of facilities management ‘breaking through’ characterised last night’s BIFM Awards ceremony.

The successful people and projects at this year's BIFM Awards have been revealed at a well-attended ceremony held last night in central London's Grosvenor House Hotel.

Speaking prior to the ceremony itself, judges involved in the selection process talked of the growth in importance of soft skills and a widening acceptance of the facilities management function among organisations more generally. 

In short, there was a sense that the facilities management profession has been making great strides in the past 12 months, the skills framework leading to a pipeline of fresh new talent taking on ever more responsibility. 

FM World has compiled all of the winners' stories and you can click on the red links below to find out more about who won and what they did that led to their recognition.


Newcomer of the Year

Winner: Conrad Dinsmore, ISS Facility Services

Leader of the Year

Winner: Andrew Smart, Cushman & Wakefield

Manager of the Year

Winner: Mike Gibson, ENGIE

Highly commended: Lee Hannan, BAM FM

Lifetime Achievement Award

Winner: Marilyn Standley

Team of the Year

Winner: Carillion Services' Northwood Headquarters' Team

Highly commended: The Facilities Management Client Unit, Foreign & Commonwealth Office; UBS


Impact on Customer Experience

Winner: Macro – Emirates Air Line

Impact on Organisational Performance

Winner: UBS

Impact on the Environment

Winner: Landsec - Caring for the Environment

Highly commended: Khadamat Facilities Management LLC

Impact on Society

Winner: Recycling Lives

Highly commended: Apleona, GVA and Cherry Tree Shopping Centre – Health in the High Street

Impact on Employee Experience

Winner: Johnson & Johnson - J & J 2020 Workplace Experience Strategy


Innovation in Technology and Systems

Winner: AstraZeneca plc – Macclesfield Campus Innovation in Technology & Systems

Highly commended: Intu in partnership with Invida – Lifecycle: out of the shadows

New Product or Service of the Year

Winner: Rapid Washrooms Ltd