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17 January 2019
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The Cube, Birmingham © iStock

6 November 2017 | Herpreet Kaur Grewal

Incentive QAS, the specialist cleaning arm of Incentive FM Group, has been awarded a three-year contract by CBRE to provide a range of dedicated cleaning services at The Cube in Birmingham.


The deal is worth about £400,000.


The iconic building is a mixed-use, 25-storey development in the centre of the city. It contains 244 apartments, 111,500 square feet of office space, shops, a hotel, a restaurant on the 25th floor and a gym in the basement. Under the agreement, Incentive QAS will deliver a range of services including communal area cleaning, washroom services, consumables supply and pest control.


To maintain a high level of cleanliness, a dedicated site manager will lead a team of five full-time operatives, who have transferred under TUPE. Incentive QAS will ensure that cleaning services are delivered throughout both the day and the evening, seven days a week. In addition, a site manager will visit weekly to guarantee that the operation runs efficiently as possible.


As part of the contract, Incentive QAS will deploy its LEVIY contract management system, which has been developed to provide centralised helpdesk data and collate cleaning audit scores. The platform incorporates a user-friendly dashboard that allows the team to analyse performance trends while delivering in-depth reports. The system is fully customised to fit The Cube’s requirements and provides Incentive QAS with a complete overview of the operation, leading to huge efficiency gains.