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19 June 2019
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A business's employees are its key assets © iStock

7 February 2018 | Herpreet Kaur Grewal


MAlmost half of UK workers (47 per cent) spend most of their time feeling overwhelmed by their workloads, while 85 per cent say that work is causing them stress, according to research by employee experience company Qualtrics.


The Qualtrics Employee Pulse – a quarterly survey of more than 4,000 employees – highlights the impact of burgeoning workloads on today’s workforce and reveals that better support from businesses is needed to safeguard the mental well-being of staff.


More than half (52 per cent) of workers believe that their employer does not promote a healthy work-life balance and only a third say managers help them to manage their workload.


Worst hit are those in the north-west of England, where only 49 per cent of workers say they are happy with their current work-life balance, followed by 53 per cent in London and the South East. In contrast, the percentage of satisfied workers peaks at 60 per cent in the North East, closely followed by 58 per cent in Scotland.


Sarah Marrs, employee experience specialist at Qualtrics, said: “Work-life balance is a hugely important part of modern business and a key driver in keeping staff motivated and satisfied. The fact that so many workers are struggling to stay on top of their workloads is a real cause for concern.


“A business’s employees are its key assets – so the mental health and well-being of staff should be a top priority for organisations looking to engage their teams and boost productivity. If employees are stressed, tired or overworked, those feelings will rapidly trickle down into the quality of their work and is more likely to result in their choosing to leave the organisation. Finally, it’s important to remember that employees are often the face of a business to customers – and no business wants their customer interaction to be one of stress and overwork.”