Open-access content 26th June 2009
Ian Fielder reflects on changes to the institute in his five years as CEO
26 June 2009
My mother often reminisces and reminds me that "the older you get the quicker that time passes". In preparing the presentations for the AGM this year and preparing the annual review, I reflected on the changes over the last five years. When I joined the institute as its CEO in 2004 membership was just over 8,000 and total income was around £1.9 million. The changes over the last five years have been incredible.
Our governance model has been completely modernised allowing the board to take soundings from our Members' Council, facilitating an executive to run the institute as a not-for-profit association in a business-like way. We have completely remodelled our education offering and achieved awarding body status allowing us to map our qualifications into the government sponsored Qualification Curriculum Framework.
The institute moved from our outmoded offices in Saffron Walden, when we had 16 staff, to modern premises in Bishop's Stortford, which has really helped to update our office practices and accommodate more than 30 staff.
Over the last five years we have introduced a new website, membership database and refreshed our brand, plus introduced a public policy unit that influences central government on everything across the full range of facilities management. Membership benefits have been advanced by the development of our two joint ventures providing excellent training and publication products plus a completely new BIFM Offers section, offering excellent value for money services. New special interest groups and sector forums have added to the rich networking that feature as part of the regional event programmes.
Perhaps the biggest change has been the introduction of a rolling five-year medium-term strategy that has sharpened not only our focus on the delivery of membership benefits, services and offers, but helped us to follow a consistent direction of travel.
All of these changes, plus many more, have been achieved through tremendous hard work by both volunteers and staff, but I would like to acknowledge the excellent support and leadership from my fellow executive team that is largely the same team when I joined back in April 2004.
Time will continue to pass quickly and I have finally realised why. When I was five years old, a year was a fifth of my life. When I reached fifty, a year is a 50th of my life. I should have known, mums always talk common sense.