Open-access content Tuesday 15th October 2013 — updated 1.53pm, Tuesday 5th May 2020
BIFM head of membership and business development Sarah Hunnable runs through responses to the institutes's membership survey and the developments over the past year.
15 October 2013
To ensure the BIFM is at the forefront in delivering on member expectations, we have been busy analysing results from our annual in-depth membership survey.
Thank you to everyone who recently took the time to complete the survey. It is a great barometer for use as a check and balance of how we are performing, and helps us plan for the future. Here is what you told us.
Over 70 per cent of respondents use BIFM membership and qualifications as a key selection criteria when recruiting new FM staff, and approximately half of all respondents advise their staff to join BIFM.
This shows the real value of BIFM membership. Furthermore, the vast majority of you are happy to recommend BIFM to a colleague, while 91 per cent of you feel that BIFM membership provided good or excellent value for money.
As reflected last year, "access to industry knowledge" was the primary reason for so many of you joining BIFM. We have been strongly focused on knowledge this year - releasing four new Good Practice Guides and a series of FM Leaders Forums. You told us unanimously about the value of the Good Practice Guides, which attracted the highest level of satisfaction with 38 per cent of you rating them 5/5. There are more Guides and Forums planned before the close of the year, ensuring you are equipped with the tools and support that you need in your career.
Professional recognition and post-nominals are also a key facet of membership. This year 925 members have upgraded their membership - with 78 per cent upgrading to Member grade or above (212 became Certified members). We encourage all members to ensure that they are at the right grade of membership to reflect their experience and expertise.
As we turn to professional development, over one in 10 members are planning to undertake a BIFM Qualification in Facilities Management in the future. A significant 80 per cent of members are undertaking Continuing Professional Development, with the majority undertaking in excess of 36 hours or more of CPD each year.
The networking opportunities from BIFM are vast, offered through our many regions and Special Interest Groups. We found that 55 per cent of our members attend group events across the UK, and you tell us of good satisfaction levels with these events.
We asked you what you want and expect from a professional body. The top three functions you expect from BIFM are:
- Provide the latest FM industry knowledge and academic thinking.
- Represent the professional interests of members, providing services, information and networking opportunities.
- Provide FM training and education.
It is clear that as a professional body we are delivering. But we can only deliver by listening, and we can only listen if you tell us. Thank you to everyone who took the time to complete the survey, and to all our members for your ongoing support.
If you have any additional feedback you can contact the BIFM membership team at [email protected] or by calling +44 (0)1279 712 650.