6 June 2017 | Joanne Crampton
I've been lucky enough to work in facilities management and maintenance recruitment for 10 years.
On World FM Day I was thinking about why I love my job so much. Here are just a few of the reasons.
1. The buildings
I love how diverse my clients' (and their clients) premises are. A good building is like a living thing and it needs to be nurtured. I've had the chance to see the inside workings of a fantastic variety of buildings old and new, from nuclear power stations in Scotland to classics like the Victory Services Club near Marble Arch with its original coal-fired boilers, to shiny 21st century edifices in Fenchurch Street full of high ceilings and chrome-and-glass meeting spaces. Buildings are fantastic and it's my engineers, cleaners and managers that keep them that way.
2. The technology
Robotic cleaning machines, intelligent lifts that save energy by only visiting certain floors, carbon neutral heating and air conditioning systems, Wi-Fi enabled smart temperature monitoring walk in fridges - there is new stuff being developed all the time that allows facilities teams to better understand, manage and monitor the buildings under their care.
3. The people
When I first got into technical recruitment I worked in civil engineering. While bridges and new roads are cool, it wasn't until I was introduced to the FM industry that I really found my niche. I remember having a blast recruiting for a massive 24/7 data centre operation in Scotland and chatting to electrical maintenance engineers about the challenges they face, and thinking, "these people are fantastic". The ingenuity of an engineer to fix something beyond fixing, the satisfaction of a cleaner for a shiny floor where previously there was only grime, the patience of a floor manager in the face of another temperature complaint - so often it goes unrecognised, and yet they carry on.
Joanne Crampton is regional manager for estates, facilities & maintenance at Thorn Baker