29 March 2019 | Joseph Goddard
I'm nearly two years into my apprenticeship and it has been brilliant. I've gained experience and insight into so many aspects of FM.
Working at Manor Walks, I was involved in growing flowers, fruit and vegetables in greenhouses. But I started thinking about creating different biospheres onsite to bring to life habitats from around the world.
I pitched the idea to my team, boss, the shopping centre manager and other ABM UK senior business people. I was nervous at first, but it was a brilliant experience and helped to bolster my confidence. Especially when they approved it.
Now I really want to get schools involved. What started as an area that peaked my interest has turned into an actual passion point. As part of the project, I'll be creating mini films and presentations and using graphics-based software to bring the project to life for the local community.
It took some confidence on my part to get this started but I never considered I would be doing this as part of my apprenticeship. I love it. It has really opened my eyes on the opportunities an apprenticeship can offer.
If I could sum up FM in one word? Busy! You can be working on something pretty straight-forward one minute, and the next you're dealing with something urgent. You have to be really professional because ultimately there are customers involved and you want to make the experience good for them.
An FM apprenticeship has been good for me. The sense of ownership and really getting stuck is rewarding. I've realised I do well when change is happening and can act quickly, and flexibly, which I think are key to be good in facilities management.
I'll continue in my apprenticeship until I reach Level 4 in Facilities Services Management, and in the future hope to do more project work at Manor Walks before taking my career down a managerial route.
Joseph Goddard is an apprentice at ABM UK Facilities Services Management