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Nick Fox
Nick Fox

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30 March 2020 Nick Fox

Nick Fox reveals his findings from his FM compliance poll on LinkedIn. 

I wanted to know what people thought about hard FM compliance, so I reached out to my network on LinkedIn. From 41 responses, I saw that:

  • 76 per cent said compliance remains their biggest concern and challenge in their day job.
  • 73 per cent said there aren’t enough training options within the industry on hard FM compliance, especially for non-technically qualified FMs.
  • The most common definitions for PPM activities are ‘statutory, mandatory and routine’.
  • Asset registers remain a cause for concern and need focus to ensure accuracy.
  • 25 per cent felt they weren’t resourced to deliver statutory and mandatory maintenance.
  • 44 per cent said their company doesn’t have an agreed definition for when compliance is achieved.
  • Work is needed to ensure  suppliers have contracts.


The industry needs to enhance its hard FM training to include asset management, which is a sought-after skill set and vital for the successful delivery of a contract. Training and awareness of relevant legislation, approved codes of practice (ACOPs) and British Standards are also required. 

There are many non-technically qualified FMs who need training to give them confidence to manage hard FM contracts – especially compliance.

In the survey, 66 per cent of FMs said their PPM activities are broken down into statutory, mandatory and routine – the industry should adopt this as standard, driving consistency throughout with tasks from legislation, ACOPs and British Standards assigned to each category. 

I’ve previously written about how FM contracts run on ‘goodwill’ with many subcontractors working through just purchase orders, with no formal performance contracts in place. This survey backs that up and more should be done to ensure that contracts are put in place to make sure tasks are completed in the right timescales and that the right evidence is provided afterwards to evidence compliance.

Nick Fox is an estates and FM professional