Property development and investment company British Land has awarded Incentive FM three new shopping centre contracts and renewed another two contracts at sites across the UK.
Incentive will provide a range of soft facilities services for Ealing Broadway in London, Beaumont Shopping Centre in Leicester, and Crown Wharf Retail Park in Walsall.
British Land has also renewed Incentive’s contracts to provide similar services at Whiteley Shopping Centre in Hampshire, and the Old Market in Hereford.
Under the terms of the three-year deal for each site, Incentive FM will be responsible for making sure that the centres are “secure, safe, and clean” as well as providing customer services, front-of-house, and car park services.
More than 110 staff will be mobilised across all five locations, where the teams will be using the latest equipment, technology, and other systems coupled with best-in-class development training to develop and enhance the quality of service delivery.