Artic has been awarded the hard FM contract for the European HQ London office of video games developer Square Enix, at 240 Blackfriars.
The contract was awarded through an "advice and negotiation process" and following recommendations from three other occupants (Boodle Hatfield, Hurley Palmer Flatt, and Lonely Planet) within the building where Artic has already been providing facilities management services.
Artic was able to advise Square Enix on how to deliver a hard FM service package using its "prior detailed knowledge of the building".
Artic will provide a fully employed and trained multiskilled engineer for one day a week to deliver the planned preventative maintenance to all the hard services including items of general and certified compliance.
The agreement also includes a 24/7 call-out facility for emergency repair and biannual air conditioning maintenance to be completed out of normal building operational hours by Artic’s engineers.