Mitie has been awarded a £6 million contract to provide facilities management for the Yorkshire Ambulance Service NHS Trust (YAS).
This follows a competitive tender that was designed to integrate a number of contracts under a single provider. The contract includes the option to extend for a further two years.
The new partnership, which began on 1 April, sees Mitie supply technical services to 100 YAS sites covering the entire region for five years.
The YAS estate consists of a range of sites across Yorkshire and the Humber, all of which are crucial to its operations. It includes 61 ambulance stations, which require regular maintenance and rapid response to the failure of critical equipment, such as garage shutters and doors that enable the ambulances to exit quickly.
Mitie’s team is also responsible for maintaining sites that support the service’s other core functions– such as the 999 and NHS 111 communications centres and offices for administrative staff. These require regular maintenance of HVAC, power, and fire safety systems to guarantee these vital public services are kept running 24/7.
By using its bespoke technology solution, Mozaic, Mitie and its customers can log any maintenance issues on a tailored system. This improves visibility and tracking of repair status and maintenance jobs, so that teams from Mitie and YAS have on-demand access to the latest status of tasks, enabling continuous improvement in engineering services.
Mitie has supported the region’s ambulance service throughout the coronavirus pandemic. Its engineers have been on hand during lockdown to ensure that YAS can continue to provide vital emergency healthcare services and operate smoothly during what has been a busy time for the trust.
The contract also includes landscaping services, including grass, shrub and weed maintenance, for 64 of the YAS sites, as well as winter services, including highway gritting and snow clearance at six other locations.
In addition to providing maintenance services, the group’s energy and asset management teams are supporting the contract by identifying areas where efficiencies can be made to support YAS’s sustainability commitments and reduce its carbon emissions. This is part of Mitie’s Plan Zero commitment to help clients to meet their sustainability targets.
YAS serves at least five million people across Yorkshire and the Humber and receives on average 2,800 calls a day.
Mitie will also be working with its charity, the Mitie Foundation, to run an initiative to support people from the local community who are experiencing barriers to employment, and will work alongside YAS and the foundation to develop a programme of activity – such as offering work experience schemes or key skills training.
David Sanderson, associate director of estates, fleet & facilities at Yorkshire Ambulance Service NHS Trust, said: “A well-maintained estate is vital to enable us to operate effectively as a service and provide a first-class emergency, urgent care and non-emergency patient transport services to the people of Yorkshire.”
Image credit | Mitie