Better communication and being more supportive have been some of the ways in which team structures of facilities management teams have adapted to changes due to the Covid-19 crisis, according to some in the industry.
Rachel Houghton, managing director of Business Moves Group, told Facilitate that she thinks her team have become “a lot closer since Covid”.
She said: “BMG has always been a friendly place to be but the crisis has changed the team structure slightly, in that there’s much more access to senior management now. We’ve done more to ensure that we’re visible, so people know they have support.
“Other directors within the business have become much more active in their approach to management. In the process, their nurturing sides have really come out. They’re more conscious about speaking to their teams on a regular basis because they recognise the importance of informally checking in from time to time. Communications has never been so high on the agenda.”
James Bradley, director of Churchill Group, said: “My key takeaway from the last few months is that all of our teams have grown closer, have had each other’s backs at work and have developed stronger relationships. A digital platform has been key to this and will continue to be moving forwards.”
Bradley told Facilitate that many Churchill employees worked in shifts before the lockdown, whether that was in cleaning, catering or security.
But now, he says shifts have changed and "we have had to adapt. For example, our catering teams at Radish have been paired throughout to form their own ‘bubble’. Our teams at Churchill Environmental have had similar safety measures in place".
He added that the company's digital platform had "made it easy for people to share how they feel as and when they have needed to".