Mitie has won a new contract to supply security, repair and maintenance services for lingerie and swimwear retailer Bravissimo.
The deal runs for three years and covers 28 Bravissimo sites including its head office and warehouse in Leamington Spa, Warwickshire, and nationwide shops.
Mitie will also roll out Mozaic, its facilities management app and reporting platform to allow Bravissimo employees to raise problems and track each job’s progress.
In Bravissimo’s 26 stores, Mitie will ensure that safety equipment – sprinklers, emergency lighting, fire alarms and extinguishers – works correctly, as well as maintaining boilers and heating systems and monitoring water systems to prevent bacteria from accumulating.
The deal also includes the design of a forward maintenance and replacement plan for equipment, such as heating and ventilation, in all 28 sites. Mitie will review and collect equipment data, such as equipment condition, downtime and repair costs.
Through Mozaic, Bravissimo staff can access a detailed activity log, including the number of jobs carried out and time spent on each task, to guarantee that the retailer is always up to date on work carried out across its sites.
Security services will include key holding, CCTV and alarm monitoring.