Apleona has been recommissioned by technology company ABB to carry out integrated FM at 130 locations across Europe, the Middle East, and North Africa.
A service agreement lasting until March 2027 was signed in December. ABB has been a regular customer of Apleona since 2017. The portfolio now managed by Apleona, comprising more than 2 million square metres of space, has changed repeatedly in recent years, partly because of the commissioning of more services and additional locations.
At the end of 2019, another 25 ABB locations in Egypt, the United Arab Emirates, Portugal, and Bulgaria were added.
Apleona will provide conventional hard and soft services such as operation and maintenance of the building technology, security services, and cleaning. In addition, Apleona will support ABB with energy management in the increasing reduction of C02 emissions and energy consumption in its buildings. The FM provider will also implement major conversion projects at ABB locations and perform commercial services such as preparing and checking invoices for ancillary costs.
The contract stipulates that Apleona will optimise portfolio management over the contract term by means of technological innovations and digitalisation. The new technologies to be used include remote monitoring and management of subcontractors and a completely reorganised customer portal to increase transparency and reporting, along with the digital reception desk and virtual reception services at ABB’s offices.
Dr Jochen Keysberg, Apleona CEO, said: “The early renewal of this contract with a leading industrial company like ABB is a major sign of confidence in our performance as a service partner and crisis manager.”
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