Axis Group has won a contract with property consultancy BNP Paribas Real Estate to deliver front-of-house and security services at 77 Coleman Street in the City of London.
The appointment of Axis Group divisions Acuity and Axis Security provides BNP Paribas Real Estate with a ‘one-team’ approach comprising front-of-house personnel (including a full-time reception manager), and a security manager working with another security officer. More staff could be added as the number of tenants increases.
The new building – a minute’s walk from Moorgate and the new Elizabeth line – has 68,000 square feet of offices, plus retail and restaurant floor space. It combines modern design, efficient floor plates and offers views over Coleman Street gardens. Visitors and tenants are welcomed by a four-metre-high reception and communal space for tenants.
BNP Paribas Real Estate began managing the property last summer. Axis Security was chosen because it had worked with the real estate adviser on several other greenfield sites, where its knowledge of mobilisation, implementation of security operations and procedures, and management of contractors have supported the client in running its operations.
Chiara di Rienzo, Acuity director, said: “We worked together with the management team at BNP Paribas Real Estate to better understand their vision for the building and to create a five-star reception and concierge service proposal that was befitting of their style and aesthetic.”
“We created a bespoke uniform for the reception team and specific training for the team. We are focusing on delivering high-quality front-of-house and security services that will eventually enhance the occupier and visitor experience at this prestigious site.”
Acuity has tailored and developed specific training for its team members, including e-learning, leadership training, classroom training and individual personal development plans. Acuity will also offer front-of-house cover for holiday and sickness from its Select Team with members who have already trained in site-specific procedures.