Mace has appointed Andrew Smart as head of FM consultancy within Operate, its facilities management division.
The appointment follows the publication of Mace’s 2026 strategy, outlining its ambitions for the next five years as “a purpose-driven business, setting bold sustainability targets”.
Smart rejoins Mace’s Operate business after 10 years away, bringing his experience in the industry to run the service. He will lead the business’s growth plans globally, solidifying its role in workplace experience management.
His experience within the FM industry includes roles at CBRE, Cushman & Wakefield, and Sodexo. Smart is known as a thought leader across the FM and workplace industry and has featured as a regular in various industry events and in 2017 was recognised by the Institute of Workplace and Facilities Management for his work, receiving the ‘Leader of The Year’ award at its annual ceremony.
As head of FM consultancy, he will develop the global consultancy team and the service offer in line with the group strategy, adopting new technology and approaches to focus on creating a sustainable and effective end-user experience.
Smart said: “Mace’s Operate business already has an enviable reputation as a long-standing partner of choice for some of the world’s biggest brands. I am excited about the opportunity to build on this and to drive our facilities management consultancy business to be the leading provider of intelligent solutions and advisory services to clients across the globe.”
Ross Abbate, CEO for Operate, said: “Andrew and the FM consultancy team are a crucial part of the workplace management journey, and with their combined experience I’ve no doubt Mace’s Operate business will be one step closer to being an industry-leading workplace provider.”
Image credit | Mace