Mitie has boosted its 12-year relationship with North West Anglia NHS Foundation Trust with a new five-year contract to deliver FM and catering services in all of its hospitals.
The provider will continue to deliver FM and catering services at Stamford and Rutland Hospital in Stamford, Lincolnshire, and Hinchingbrooke Hospital in Cambridgeshire. The contract is worth £4.2 million a year and Mitie will additionally be cleaning four of Peterborough City Hospital’s non-PFI buildings.
The win follows a five-year competitive retender, which includes an option to extend for a further two years. Under the contract, all frontline employees working on the contract will be uplifted to the Real Living Wage.
Works incorporate cleaning, grounds maintenance, security, linen and laundry and help desk services at Hinchingbrooke Hospital and Stamford and Rutland Hospital, plus portering and catering at Stamford and Rutland Hospital. About 130 Mitie employees will provide services across the three sites.
Mitie will also launch an on-site healthcare training academy offering career development opportunities for employees through hands-on and classroom training from the British Institute of Cleaning Science (BICSc). This is part of the provider’s programme to create a network of BICSc-accredited training academies in trusts where it supplies cleaning.
It will also give trust site managers access to a reporting platform through which will be able to access detailed activity logs, citing the number of jobs carried out and time spent on each task. This continues Mitie’s technology-driven services for North West Anglia NHS Foundation Trust; in 2017, Mitie rolled out its first robot cleaner – ‘Moptimus Prime’ – at Hinchingbrooke Hospital. The robot uses a mapping system to guide it around the hospital and motion sensors to detect obstacles on its way so that Mitie employees can concentrate on more complex tasks.
Moptimus Prime has now been fitted with an ozone cleaning system to deliver chemical-free cleaning and uses less water and energy than traditional cleaning machines. As part of its efforts to reduce the impact on the environment, Mitie has also committed to only using cleaning products in pre-dosed sachets to limit the volume of chemicals used.
Jacinto Jesus, Mitie’s director of healthcare, said: “Since the pandemic started, our frontline colleagues have been working tirelessly to deliver key services to help keep patients and staff safe, so we are pleased that this will be recognised with the commitment to increase pay to at least the Real Living Wage. We look forward to using our expertise and technology solutions to continue delivering a service that supports the critical work of the trust.”