A news round-up of stories in the FM sector
Commercial cleaning specialist Incentive QAS has emphasised the importance of developing staff teams to stay ahead in the competitive sector with the use of UhUb software. This specialises in training and engagement for the cleaning sector and is just one development platform available to Incentive QAS staff. In addition to interactive e-learning software, Incentive QAS offers a supervisor pathway for employees to get to grips with the practical side of a supervisory role. Training covers maintaining a stock room, staff logistics and rotas. The second phase of the programme is an in-house course of six modules: leadership, coaching, training the trainer and effective feedback, an introduction to HR, innovation and motivation. The third phase is an apprenticeship in the role. Oliver Game, Incentive QAS’s learning and development manager, said: “Using e-learning software like UhUb has allowed us to take the annoyance out of personal development in a professional capacity.”
Regency Design has produced a brandable coffee cup recycling bin to help cut waste and support clients looking for a more sustainable business model. Paper cups are recyclable, but their plastic lining does mean they need to be separated from other recyclable refuse. This prompted Regency to create the bespoke recycling units, which have separate compartments for liquids, cups and lids. Once in place, the cups are recycled and upcycled into reusable cups and other products such as tissue and packaging – encouraging a circular economy. The solution is being implemented by some of the UK’s best-known brands, including Costa and Pret a Manger. Network Rail is also using Regency’s separation bins for its Sip, Save and Recycle scheme to make stations greener. It commissioned a YouGov study that found that most passengers wish to recycle their cups but don’t know how with at least half using either a waste bin or a general recycling bin.
The Construction Innovation Hub’s Value Toolkit has moved into a pivotal phase, giving early implementers a chance to pilot the new approach to driving better social, environmental, and economic outcomes from investment in the built environment. Twenty companies have signed to take part in the pilot phase, including Arup, Mace, Mott MacDonald, and Morgan Sindall, to deploy the Value Toolkit on live projects and programmes over the next six months. Directly supporting key policy objectives common to both the government’s Construction Playbook and the CLC Roadmap to Recovery, the Value Toolkit will allow policymakers and clients to make informed decisions during a project’s life cycle. The toolkit was developed by the Hub along with the government and more than 200 industry organisations including CLC, CE, ACE, CECA, IPA, CIOB, RIBA, RICS, Social Value UK and the UKGBC.
Willmott Dixon Interiors is delivering training, engagement and activity space to provide people with the skills to come out of homelessness and unemployment during its refurbishment of One YMCA’s Charter House hostel in Watford. The contractor will also deliver support for local enterprises and work alongside One YMCA to provide training for homeless young people for the project’s duration. Local residents will be given free access to Willmott Dixon Interiors’ Building Lives Academy, which provides an opportunity to secure construction-based qualifications. Facilities will include a full-height feature residents lounge and gantry, a commercial kitchen with extended dining spaces and a residents’ training kitchen. The building will also benefit from a new café, computer room and quiet space. The firm will allocate at least 5 per cent social return on investment of the project value, through activities including work experience placements, apprenticeship opportunities, mentoring, careers advice and initiatives such as cooking classes.
Serco, which manages HMP Lowdham Grange prison on behalf of the Ministry of Justice, has introduced a new service for family and friends of prisoners. Relatives and friends can now upload photos and send them to loved ones through an innovative and simple service. The FM provider has been working on the service with US outfit Photo Booth Company. Family and friends upload their photos to a designated website, providing the information of the intended recipient. The photos are then securely printed by the Serco team on a special photo printer in the prison mailroom and given to the prisoner. Serco has also been awarded two contracts by the UK Department for Work and Pensions to help people to find jobs in the West Central region and Wales as part of the Restart programme. It estimates that the combined value over the initial four-and-a-half-year contract period will be £350 million, depending on the number of people who find employment.
Bidvest Noonan aims to enhance its growing portfolio of life sciences clients with the creation of a dedicated microbiologist. Tessa Rossi will contribute to the design of contamination control programmes, procedures, and policies for biotechnology, pharmaceutical, and medical device manufacturing sites. Bidvest Noonan works with life sciences companies to prevent biological, chemical or physical contamination during their manufacturing processes. This move bolsters the business’s expertise as it prepares to mobilise several new contracts in the sector.
Willmott Dixon Interiors is delivering training, engagement and activity space to provide people with the skills to come out of homelessness and unemployment during its refurbishment of One YMCA’s Charter House hostel in Watford. The contractor will also deliver support for local enterprises and work alongside One YMCA in providing training for homeless young people throughout the duration of the project. Local residents will be given free access to Willmott Dixon Interiors’ Building Lives Academy, which offers an opportunity to secure construction-based qualifications. Facilities will include a residents lounge and gantry, a commercial kitchen with extended dining spaces and a residents’ training kitchen. The building will also have a new café, computer room and quiet space. Willmott Dixon will allocate at least 5 per cent social return on investment of the project value, through activities including work experience placements, apprenticeship opportunities, mentoring, careers advice and health and wellbeing initiatives such as cooking classes.
The Persian Hospitality Network (PHN), a platform to raise awareness of Persian people and brands in the UK hospitality sector, has been launched. Almost 100,000 Persian people live in the UK, the third largest Persian population in the world outside Iran. Supported by social media on both Instagram and Clubhouse – the new audio-based social networking platform – PHN will give Persian people and brands the chance to connect online, and invite them to submit stories and features to an online blog. The PHN will profile leading and up-and-coming Persian people and brands, and support the work of industry professionals including chefs, restaurants, hoteliers, cooks, writers, and food suppliers.
Mitie is supporting the ‘No Mow May’ campaign, which promotes biodiversity by postponing lawn mowing for one month. Mitie customers, covering 50 sites across the UK, have already committed to leaving some of their grass alone for the month of May. By supporting the campaign, run by conservation charity Plantlife, the company’s clients will be supporting more attractive environments for pollinators and encouraging biodiversity.