A news round-up of stories in the FM sector
United Living Property Services has launched an online repairs and maintenance portal that residents can use across all Southern Housing Group contracts. Available 365 days/24 hours, the portal is set to provide a better, more efficient service with a high level of satisfaction for residents. Developed in partnership with Active Housing and administered through job management software Oneserve, the system includes end-to-end process integration, resident cancelling and scheduling capabilities and 24/7 report repair availability for residents. It offers residents a platform from which to request and manage their repairs from any web-enabled device. This includes the option to upload images of faults and organise the time and date of a repair. Residents can also see their repair history and communal jobs already raised in their block/flat. Residents without access to a web-enabled device can still call the centre to report repairs and request maintenance support.
Global food service contractor BonCulina has introduced a hybrid zero-subsidy ‘smart restaurant’ solution as ‘back to work’ drives demand for disruptive catering models. With fewer staff on-site and more staff working from home, companies are challenged as to how they can retain in-house restaurant offers at reasonable subsidy levels. BonCulina UK has developed its ‘smart restaurant’ catering idea – combining a traditional manned service with smart retail technology. Unlike traditional office catering contracts, it does not rely on a consistent footfall of diners to operate and it can adapt instantly from feeding a few to a full workforce. The ‘smart restaurant’ concept combines a manned service with its BonCulina Anytime hot food vending technology, which requires less space and cuts food waste. Its range of high-end hot meals are prepared by expert chefs and delivered in patented Torus Pak straight-to-plate technology. BonCulina has also developed a 24/7 catering solution, BonCulina Anytime hot food vending solution, for businesses that need to support staff working unsociable hours.
Planet Arborist has launched a rating service to support companies focused on sustainability, inclusive and health outcomes to accelerate their response to climate transition, support inclusive growth and promote strong governance. The system focuses on companies that are making an impact and highlights the exact areas of strength in an easily understandable way thus avoiding acronyms that can quickly lose their meaning and impact. The service runs alongside its fundraising function and is integral to driving attention to the companies that are leading the way by building in environmental, social and governance criteria into their operations. The rating service is designed for optimal outcomes for all stakeholders including the company, supply chain, consumer, investor and the planet. CEO John Creaton said: “We promote clarity by highlighting the strongest companies by actively rating their sustainability credentials consistent with an Environment Social and Governance (ESG) framework and with the UN sustainability goals.”
French workplace technologies firm Jooxter has expanded its operations into the UK and Ireland. Next month, in recognition of the new hybrid-working models being adopted, Jooxter will launch its Essential Collaboration Pack to help companies large and small bring employees together. Employees will be able to see in real time who else is in the office and manage their schedules accordingly. This should help team leaders who want to reconnect with their team and plan projects as well as check levels of engagement and wellbeing. Jooxter’s app can also be used to book a desk or space for a meeting. And by using a simple check-in/check-out feature, whereby people flash a QR code once at their desk or in a meeting room, they can also notify the system on arrival and on leaving. New and existing customers who sign up to the Jooxter subscription model before 11th June can also receive the Essential Collaboration Pack for a team of up to 150 people free of charge when it launches.
Shrewsbury-based MaxPack has introduced Paperble – a plastic-free, 100 per cent compostable and recyclable two-ply paper bubble wrap that provides protection for products while minimising damage to the environment because of its sustainable sourcing. Paperble is easy to dispense, cut and wrap with, providing a more aesthetically pleasing finish than conventional plastic bubble wrap. Wound onto a paper-based core, it is packed safely in a paper-based carton and sealed with paper tape.
Facilities engineering provider Edwin James Group is supporting staff wellbeing with the introduction of 10 mental health first-aiders. The 10 staff from across the business have been specially trained, taking part in an intensive two-day course with St John’s Ambulance. The initiative is part of a wider package of measures designed to support the mental and physical health of everyone in the group. Other measures include training for all managers to ensure they are equipped to provide guidance and support, wellbeing workshops, webinars and an online training programme covering topics such as relaxation, meditation and managing stress. All staff are also now eligible for BUPA cover. Mark Longley, group corporate services director, said: “We want to make sure that our people can access the support they need.”
The British Cleaning Council (BCC) and Cleaning and Maintenance magazine have worked together to launch a week of free webinars looking at the work of the All Party Parliamentary Group (APPG) for the UK Cleaning and Hygiene Industry. The APPG Webinar Week will run from Monday 7 June to Friday 11 June and comprise four different discussions involving senior industry figures – looking at different aspects of the APPG's work – with a final panel session answering submitted questions. The webinars will be hosted on C&M's Adobe Connect channel. For more details, register here. Details are also on www.britishcleaningcouncil.org.