Rising service demand and confidence over future profit margins are key takeaways from the latest RICS UK FM market survey.
In its second quarterly assessment of 2021, the body for chartered surveyors finds that all sectors barring retail are seeing increased demand for FM service, with the healthcare sector showing the most pronounced growth.
Survey respondents indicated a further rise in employee numbers in Q2 2021, accentuating a trend identified in the Q1 survey. RICS says more people are being offered FM-based apprenticeships, training and qualifications across the sector. Looking ahead 12 months, respondents expect this rise in job roles to continue as workloads pick up.
However, building operation and maintenance workers are becoming more difficult to source; more than half of respondents cited this as a concern, close to doubling the concern expressed when the same question was asked in Q1.
Other highlights from the survey include the suggestion that profit margins could be growing, with a balance of respondents now anticipating a profits boost in the months ahead. The survey also reinforced trends towards greater involvement by the sector in measures to reduce carbon emissions.
Respondents to the RICS UK FM market survey include facilities managers, service providers and FM consultants.
RICS President Kath Fontana commented: “This latest survey reinforces the crucial role of effective facilities management as we build back better, and now greener, from Covid-19.
“It is clear that FM is evolving rapidly not only to improve the places that we work and use daily, but also to tackle some of the biggest issues facing our built environment.”