Disaster recovery and specialist cleaning provider Rainbow International has renewed its contract with LV= – Liverpool Victoria – one of the UK's biggest insurance companies.
The three-year deal will supply disaster recovery and restoration services to LV= General Insurance’s customers in the event of incidents of fire, flooding, accidental damage through to major loss.
The Mansfield-based company said that LV= “is a strong fit for Rainbow, with both businesses having a strong focus on putting the customer at the heart of everything we do, and always offering that service with a human touch”. The exemplary levels of customer service delivered to LV= customers on a daily basis is evident through excellent feedback received by our teams on the ground”.
Nick Revell, Rainbow International’s managing director, said: “Much like LV, our core values are centred around the customer experience, and delivering the very best service for policyholders during their time of need, as demonstrated by our world-class customer experience score.”
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