Mitie is delivering the first of the Future Defence Infrastructure Services (FDIS) contracts for the Defence Infrastructure Organisation (DIO).
The contract for Scotland and Northern Ireland is part of the £3-billion FDIS programme to deliver new contracting arrangements to the Defence Built Estate, accommodation services and the Defence Training Estate. The contracts came into service at the end of last year.
Mitie is carrying out the initial £160 million contract to provide maintenance work, repairs, servicing, and hard FM works to more than 4,400 Ministry of Defence buildings across Scotland and Northern Ireland.
The FDIS programme is intended to transform the DIO’s approach to maintaining the MoD’s estate to improve the lives of services personnel.
The department has worked closely with Mitie, outgoing supplier Amey, and its Armed Forces customers to guarantee readiness for the new contract, minimising disruption to personnel as the new arrangements come into effect. The DIO said the seven-year contract was designed with “customer satisfaction at its heart’ and includes performance incentives to encourage continuous improvement.
It added that the arrangements allow for more efficient processes and the quicker delivery of high volume, lower-value works, ensuring better value for money. They move away from “fix-on-fail”, focusing instead on delivering preventative maintenance and a life cycle replacement regime. The contract “is aligned to industry maintenance standards and will provide improved data management to support better decision-making”.
David Brewer, the DIO’s chief operating officer, said: “Through collaboration between DIO, Mitie and the Armed Services the FDIS contracts will make a real difference to the experience of personnel, including improving accountability, increasing agility and providing better value for money.
“We look forward to working with Mitie to ensure that we deliver services that fully meet the requirements of our servicemen and women.”
Phil Bentley, Mitie CEO, added: “We are honoured to have been selected by the Defence Infrastructure Organisation to provide these vital services. By combining our exceptional frontline colleagues with our industry-leading technology, we will deliver safe, efficient and sustainable sites across Scotland and Northern Ireland and better places for the people of our military to live and work.”
The next built estate regional contracts to come online will be the Central and South West regions in February.
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