Specialist cleaning provider Pinnacle Group has regained a cleaning contract with Solihull Community Housing (SCH), which runs housing services on behalf of Solihull Council.
The contract, worth almost a million pounds, was regained by Pinnacle, which held the contract from 2010 to 2015. The firm mobilised on 1 August, undertaking responsive and planned cleaning at more than 600 premises including homes, offices and community centres.
Operating a six-day-a-week service, Pinnacle’s team will cover three service areas: 555 low-rise blocks, 37 high-rise blocks, three offices, three community centres and the Extra Care Scheme, which supports people living independently. There is an option to extend the housing element of the contract to incorporate more properties.
Neil Fergus (pictured centre with SCH representatives), managing director for FM at Pinnacle Group, said: “We have a strong relationship and previous working history with Solihull Community Housing, and as a result of this we know the sites well and how we can apply our extensive cleaning experience and customer service to best support them. Our fantastic facilities management team will offer a full range of cleaning services, which will involve internal and external cleaning of the buildings, specialist biohazard removal, as well as clearing of fire or flood damage and deep cleans.
“Since our last tenure we’ve improved the technology we use to support the services we offer. This will ensure that any queries and questions are dealt with even more effectively than before.”
Fiona Hughes (third from right), chief executive at Solihull Community Housing, said: “The hygiene and safety of all our buildings is imperative. We are thrilled to appoint Pinnacle Group to the SCH cleaning contract to help us achieve this.”