The next evolution of Field Service Management: Facilitating a frontline focus – © Planon-Facilitate
Today FM is not just about buildings anymore and facility services providers are expected to play a key role in designing the experience of the built environment around the needs of the people who live in, work in, and enjoy it.
Technology is at the heart of the evolution of service delivery and has become a dominant strategic factor in business growth.
In this webinar the following topics will be addressed:
- As consumer tech habits and hybrid working combine, what opportunities for Field Service Management solutions and usage does this suggest?
- From maintaining buildings to maintaining communities of users, how can the Field Service Management offer evolve to cater for more atomised workforces?
- How much can a Field Service Management solution be an instigator of service devolved to end users; what are the opportunities to encourage building use that the Field Service Management / wider software solution bring about?
- What are clients demanding of their service providers’ Field Service Management solutions?
