Skip to main content
Facilitate Magazine: Informing Workplace and Facilities Management Professionals - return to the homepage Facilitate magazine logo
  • Search
  • Visit Facilitate Magazine on Facebook
  • Visit Facilitate Magazine on LinkedIn
  • Visit @Facilitate_Mag on Twitter
Visit the website of the Institute of Workplace and Facilities Management Logo of the Institute of Workplace and Facilities Management

Main navigation

  • Home
  • News
    • Comment
    • People
    • Reports
    • Research
  • Features
    • Analysis
    • Features
    • Round Tables
    • Webinars
  • Outsourcing
    • Contract Finder
    • Contracts
    • FM Business Models
    • Interviews
    • Mergers & Acquisitions
    • Opinion
    • Procurement
    • Trends
  • Know-How
    • Explainers
    • Legal Updates
    • White Papers
  • Jobs
  • Topics
    • Workplace Services
      • Hospitality
      • Catering
      • Cleaning
      • Front of House
      • Grounds Maintenance
      • Helpdesk
      • Mailroom
      • Manned Guarding / Security
      • Pest Control
      • Washroom Services
      • Disaster Recovery
      • Specialist Services
    • Professional Performance
      • Behavioural Change
      • Continual Professional Development
      • Education
      • Management
      • Recruitment
      • Training
    • Workplace Performance
      • Benchmarking
      • Health & Wellbeing
      • Operational Readiness
      • Procurement
      • Security
      • Workplace User Experience
      • Workplace Culture
    • Compliance
      • Health & Safety
      • Risk & Business Continuity
      • Standards
      • Statutory Compliance
    • Building Services
      • Architecture & Construction
      • Asset Management
      • Building Controls
      • Building Fabric
      • Drinking Water
      • Fire Protection
      • HVAC
      • Landscaping
      • Mechanical & Electrical
      • Building Security
      • Water, Drainage & Plumbing
    • Technology
      • Building Information Modelling
      • CAFM
      • Data & Networks
      • Document Management
      • Information Management
      • Internet of Things (IoT)
      • Software & Systems
    • Energy management
      • Energy Management Systems
      • Electricity
      • Gas
      • Solar
      • Wind
    • Sustainability
      • Environmental Quality
      • Social Value
      • Waste Management
      • Recycling
    • Workspace Design
      • Agile Working
      • Fit-Out & Refurbishment
      • Inclusive Access
      • Lighting
      • Office Interiors
      • Signage
      • Space Planning
      • Storage
      • Vehicle Management / Parking
      • Washroom
    • Sectors
      • Corporate Office
      • Education
      • Healthcare
      • Manufacturing
      • International
      • Retail
      • Sports & Leisure
      • Regions
  • Buyers' Guide
Quick links:
  • Home
  • Facilitate Magazine Issues
  • April 2020
Comment
Sections

Just in time or just too late?

Open-access content Monday 30th March 2020 — updated 9.59am, Friday 5th June 2020
Authors
Craig Mincher
Craig Mincher
A range of services need to be integrated in TFM contracts, says Craig Mincher.
 

TFM contracts require the integration of a range of services such as waste management, H&S, compliance, energy management, maintenance, security and cleaning.
 

This has led to a sharp rise in the development of planning tools and systems to manage the resources effectively (i.e. CAFM, dynamic scheduling, and now outcome-based maintenance). This has enabled 'people' resources to be deployed at the right place at the right time.
 

However, how many times have we, as FMs, been in a position where the distribution of materials or the logistical control of a subcontractor has led to a failure of the contractual KPI?  Probably more times than we deem acceptable. But now, more than ever, we need to develop more diverse logistical and supply chain arrangements so that we can meet the needs of clients and end users.
 

We need to focus on:

a) Integrated supply chain smart-locker services to ensure that materials are delivered to a single point close to the FM site and that they never go missing. This approach would also serve to improve KPI scores and reduce van stock of parts, thus releasing cash.
 

b) Fast purchase-to-pay processes, including self-billing, lodge cards for low-value, high-volume transactions and EDI, ensuring that supply chains are paid to agreed terms, turning WIP to revenue quicker and increasing cash.
 

c) Integrated end-user logistics and distribution chains with the outsourced FM, sharing distribution best practice, bundling deliveries to the facility and reducing carbon footprint for both organisations. 
 

d) Value stream mapping the FM supply chain to remove waste and only deliver value for the end user, continually improving performance.
 

We need innovations to meet end-user expectations, cut carbon footprints, deliver competitive advantage and retain accounts. Are you thinking about your integrated logistic distribution supply chain on new and existing outsourced FM accounts?

Craig Mincher is head of operational transformation at Interserve

Facilitate Magazine April 2020 cover, showing a Post Office Tracked 24 label with the title 'Logistical Thinking'.
This article appeared in our April 2020 issue of Facilitate Magazine.
Click here to view this issue
Filed in
Comment
Also filed in
Content
Comment

You might also like...

Share
  • Twitter
  • Facebook
  • Linked in
  • Mail
  • Print

Today's top reads

 

Latest Jobs

Interim Sustainability Manager (12 month fix-term contract)

London (Central)
c.£60,000 per annum plus excellent benefits
Reference
59413

Regional Facilities Manager

Borehamwood
Circa £47,000 + Decent Package & opportunities
Reference
59410

Facilities Manager

Hertfordshire
Up to £75,000 + Decent Package
Reference
59408
See all jobs »

 

 

Sign up to our newsletter

News, jobs and updates

Sign up

Subscribe to print

Sign up to receive our bi-monthly magazine

Subscribe
Facilitate magazine cover, June 2020
​
FOLLOW US
@Facilitate_Mag
Facilitate Magazine
Facilitate Magazine
CONTACT US
Contact us
Tel: 020 7880 6200
​

IWFM

About IWFM
Become a member
Qualifications
Events

Information

Privacy Policy
Terms & Conditions
Cookie Policy
Think Green

Get in touch

Contact us
Advertise with us
Subscribe to Facilitate Magazine
Write for Facilitate Magazine

General

IWFM Jobs
Help

© 2023 • www.facilitatemagazine.com and Facilitate Magazine are published by Redactive Media Group. All rights reserved. Reproduction of any part is not allowed without written permission.

Redactive Media Group Ltd, 71-75 Shelton Street, London WC2H 9JQ