Covid-19 has highlighted FM's important societal role, Ash Quraishi and Lee Beard argue
As the world suffers through this pandemic, NHS healthcare staff have become heroes for the work they do 24 hours a day to keep people alive.
However, let us not forget the unsung heroes; FM staff, who, in the UK, are playing an important role in supporting the NHS and schools.
FMs are having to balance work – keeping hospital and school infrastructures operational and clean – with their personal safety and that of their families.
In the past, FM hasn’t been well known, despite its massive impact behind the scenes.
This pandemic has reminded FM employees of their value.
Our employees, working in various roles, have pulled together as a team to get the job done. Over the past few weeks, the rest of the country has also started to recognise FM’s value to communities and organisations.
As part of a management team within a large FM and construction company, we’re under pressure to continue to deliver services while having a duty of care towards staff, but the thought of it having even the slightest positive impact keeps us motivated.
Our staff have been commendable at the forefront of the battle against Covid-19. We have worked hard to empower them so that they continue to suggest innovations and solutions to help one another and our clients.
Looking after our teams is our first priority. We are focusing on their physical safety and day-to-day mental health and well-being, hosting daily briefings to encourage them to talk about their feelings and anything else before they go home.
We will also continue providing them with support should they need it after the pandemic has finally been beaten.
FM does so much. Let’s hope the general public and broader decision-makers will learn the importance of FM and remember the hard work, commitment and contribution of FM organisations and their employees.
Ash Quraishi, general manager, and Lee Beard, regional director, at Bouygues Energies & Services UK
