So we’re back, after a rather extraordinary week in which UK Plc had once again to adapt at pace, taking difficult decisions in unprecedented circumstances.
IWFM’s commitment to the full national period of mourning obliged our silence, in lockstep with many other membership organisations.
Naturally, the practice of workplace and facilities management carried on regardless, as it always does. Indeed, FM professionals were critical to meeting the sudden demands of Operations London Bridge and Spring Tide.
Whatever was asked of it, the profession delivered. You know how I know? Because it always has and always does, however small or majestic the occasion.
This sector’s latest display of elasticity and responsiveness will not have surprised anyone reading this, nor those who, post-pandemic, have come to a deeper understanding of its work.
Perhaps, though, the week we have just experienced should allow us a moment’s reflection on FM’s other routinely espoused virtues: the reliable performance of duty in service to an organisation; a reassuring background presence only obvious when suddenly absent; and the kind of critical operational support that, in the words of Dr Kevin Fong earlier this year at the IWFM Conference, was something ‘we just took for granted was always there’.
There’s been so much change inside these past three years: to how service is delivered, to the requirements of clients served, and, now, it seems, to national identity itself. A discombobulating mix, for sure. Yet throughout, adaptation and constancy has marked this profession's contribution.
This is definitely as close as I should come to connecting a remarkable period in our national life with the profession whose activities we report. We now return to our regular, necessarily greyer, cost and performance absorbed programme. So, energy prices, where were we?...