NHS Property Services (NHSPS) is changing the way it delivers hard facilities management services by taking direct control of selected services.
NHSPS is responsible for managing and maintaining 3,500 properties across England, encompassing 7,000 tenants. It forms one of the largest property portfolios in the UK – valued in excess of £3 billion – representing about 10 per cent of the total NHS estate.
The NHSPS said it conducted a ‘detailed review’ before insourcing its hard FM services such as maintenance of physical materials in a building. This determined which services should be delivered directly by NHSPS instead of by the current provider, Mitie. These include plumbing, electrical, mechanical, water systems, fire safety systems, lighting and building inspections.
Mitie will, however, continue to provide other selected services such as air conditioning, heating, and gas.
The change means that about 140 Mitie employees will transfer to NHSPS’s employment.
Martin Steele, chief executive officer of NHSPS, said: “This decision supports our business strategy to deliver improved value for the NHS and is part of a wider programme to rebalance our service delivery model. By taking these elements of facilities management in-house, we will have greater control over the standard and flexibility of service we provide our NHS customers. Given the scale of this service nationally, we will also be able to achieve significant cost efficiencies to be reinvested back into the NHS.”