EMCOR UK has introduced a strategic purpose that “sets out to reimagine the potential and positive impacts that the UK facilities management sector can bring to the workplace, the environment and society”.
The company's new approach is the result of a 12-month consultation with its employees, customers and supply chain partners as well as sustainability and industry experts. It is centred on the proposition of “a better world at work”.
Chief executive Keith Chanter explained: “Our end goal is to create a better world at work; a better world for our customers, our colleagues, our suppliers and the communities in which we work.
“‘A better world at work’ represents a bold vision of how a company can add value across many dimensions; setting bold targets for our people and their development, for our performance in delivering our customers current and future needs, and acting as advocates in matters that affect society and the environment”.
“As an organisation, we are on the journey to achieving this through our fantastic people and business relationships. Taking this human and technical centred approach to our customers is the next step, and we are excited to demonstrate how facilities management can become a true competitive differentiator for UK businesses. I am really inspired by the possibilities this new purpose opens up for the facilities market.”
The services offered by EMCOR have been, said Chanter, “revised and repositioned... to provide a solution to the increasing challenges we see evolving for our customers”.
"In many cases, the functional aspects of a facility are facing a different test; one that must address the ‘user experience’ within the workplace, as well as the more traditional ones associated with cost of service and risk assurance."
EMCOR’s response to this will see services based around four service categories that give clients “access to a comprehensive set of strategic and operational solutions”.
The four categories are:
- Experience (“The UK’s most assured and collaborative facilities management experts”).
- Create (“Smart, seamless and specialist delivery of change & project management”).
- Enhance (“Advanced, digital and data-enabled asset services, unlocking value and mitigating risk”).
- Transform (“Transformative sustainable strategic solutions, designing and creating future workplaces and wellbeing solutions”).
Image credit | EMCOR