5 July 2018 | Herpreet Kaur Grewal
Mitie has secured a facilities management and property services contract with plumbing and electrical tools and equipment supplier Ahlsell to manage and maintain all its stores in Norway.
Ahlsell supplies materials to the Nordic facilities management, plumbing, ventilation, electrical, tools and personal protective equipment market and employs about 1,000 people in Norway.
The Ahlsell contract is the most valuable contract to be secured by Mitie's Norway team to date.
Mitie's responsibilities will include cleaning, waste management, mail services, security, snow clearance and maintenance services as well as providing catering services for meetings. Mitie will partner with Ahlsell in supporting its property management strategy.
The five-year project covers 47 sites across Norway and will be the first Norwegian client to adopt Mitie's gatekeeper model.
This means Mitie's team will take on full responsibility for property management, leaving the stores' own teams free to focus on core business.
The service will be backed by a dedicated helpdesk solution, which will simplify processes. Channelling all property and facilities requirements through the helpdesk, Mitie will provide data and insight, which will enable further service efficiencies and enhanced management information.
Previously, each of the 47 sites managed its own services. This is the first time Ahlsell has outsourced these services.
Mitie has had a presence in Norway since 2010 and has since established itself as a countrywide FM supplier.