1 August 2018 | Herpreet Kaur Grewal
Interserve has secured a new £67 million, five-year contract to provide total facilities management services for the Foreign & Commonwealth Office (FCO).
This continues its 10-year relationship with the government department.
The contract includes services for the FCO's main building in London, as well as at embassies and supporting properties throughout the UK and in France, Belgium, Austria, Germany, Republic of Ireland, Luxembourg, Slovakia, the Netherlands, Czech Republic, Hungary, Poland and Switzerland.
As part of the core £67 million fee, Interserve will continue to deliver a wide range of services including engineering, cleaning, front-of-house support, landscaping and ground maintenance, helpdesk, porterage, mail room, catering and helpdesk duties at more than 450 buildings internationally.
In addition, the company will also provide delivery support to project works throughout the period.
The contract includes a possible further two-year extension, and increases service transparency, integration, resilience and reporting to facilitate the evolution and optimisation of the FM services over time to match the FCO's demanding operational requirements.
Debbie White, Interserve's chief executive, said: "This award extends our strong relationship with FCO, building upon the valuable insight gained over the last decade into the department's property needs in an international environment. Our deep understanding of service delivery to the FCO has enabled us to offer resilient and cost-effective service solutions that can adapt quickly to meet the changing needs of building users, wherever they are located."