Security firm Incentive Lynx has been awarded a contract worth in excess of £1.5 million to provide a range of services at The Cube in Birmingham.
A team of 17 will operate 24/7 at The Cube, a mixed-use development in the centre of the city.
The 25-storey building contains 135 flats, 111,500 square feet of offices, restaurants, a hotel and a skyline bar/restaurant.
Under the terms of the three-year contract, Incentive Lynx, part of Incentive FM Group, will be responsible for providing manned guarding, residential concierge services and reception cover in a drive to improve service levels and create a culture of service excellence.
Doug Wattleworth, senior facilities manager at The Cube, said: "Providing a safe and smooth-running building for our customers is extremely important and so we have chosen our partner carefully. Incentive Lynx showed a real understanding of our needs and their approach to the ongoing development of their people was a good cultural match with us."