1 February 2019 | Herpreet Kaur Grewal
The facilities management profession's demands are becoming more focused on specialised services, according to the Global Facilities Management Market Report.
The study states that this includes IT, energy and environmental management - opportunities not traditionally at the heart of FM - a trend echoed elsewhere including in IWFM's Sustainability Survey Report 2018.
It also points out that there will be "an overall strengthening of the global workplace and facilities management market alongside the trends likely to drive the workplace and facilities management profession for the coming years".
Global FM has looked at changes within regions and countries around strategic sourcing options and the adoption and practice of workplace and facilities management in global market segments, both private and public.
When it comes to outsourcing, innovation and market maturity, the report identifies the UK as "a global leader" but despite this position, revenue growth "is decelerating and newer opportunities are becoming increasingly limited overall - an inevitability as quick wins become more elusive".
The findings also show Europe becoming a more attractive option for workplace and facilities management providers with "value-added and innovative solutions in areas such as workplace management, sustainability, data analytics and energy management".
The eight trends to watch are:
Anything as a service - growth in 'XaaS' models
Sustainability - corporate and government initiatives
Energy management - convergence of energy management
* Performance contracting - guaranteed efficiency outcomes
* Partnerships and collaboration - skills sharing
* Cloud services - digital transformation and data analytics
* Selling to the board - driving C-suite-level relationships
* Business productivity - value propositions to drive customer profitability
IWFM will launch its own Market Information Index (MII) tool later this year, outlined in its 10 Point Plan. The MII is for all workplace and facilities management professionals, whether you are part of the supply chain, in the support services arena or looking to procure services - you'll have information at the ready to help you make the most informed decisions.