International facilities management service provider OCS has been awarded a three-year cleaning contract with delivery firm DPD, to deliver cleaning services across DPD's UK depots.
OCS will implement the CAFM solution, Concept Evolution, to provide a real-time view of the OCS workflow, query resolutions, tasks and complaints, all of which are recorded and time-stamped.
It also built a solution to manage the DPD portfolio, ensuring more efficient use of its labour resource during demanding periods.
Louise Ferguson, general manager of property at DPD, said: "The OCS team impressed us with their partnership approach and their flexibility in providing a solution that will work for our business.
"We now have full visibility and accountability across all of our locations which means that our facilities team can focus on other priorities."