Waltham Forest Council has awarded Morgan Sindall Property Services an initial eight-year contract to deliver housing repairs and maintenance for 14,000 homes.
The eight-year contract could be extended by another seven years, bringing the total value of the contract over 15 years to an estimated £195 million.
Morgan Sindall Property Services will provide day-to-day repairs, emergency repairs and refurbishment of void properties and out-of-hours services.
The firm will also carry out planned improvement works and special projects including the council's kitchen and bathroom replacement and window renewal programmes as well as decorating work and improvements to communal areas on estates.
Residents will benefit from Morgan Sindall's advanced works and asset management IT system, which will enable tenants to book an appointment using its smart scheduling technology. Tenants will also be able to use their smartphones to book repair appointments. They will receive support and training workshops from Morgan Sindall to guide them through the process.
The extensive information accessible through the new IT platform will also make it easier for the council to monitor and plan the upkeep of properties.
The partnership will deliver significant job and training opportunities for local people. Central to this will be the creation of WalthamFUTURES, a social value initiative opening up training, work experience placements, pre-apprenticeships and employment opportunities for local residents of all ages and backgrounds.
Alan Hayward, managing director at Morgan Sindall Property Services, said: "This new partnership will bring substantial investment in the local community with an extensive programme of employment and training opportunities for residents planned as well as wide-ranging support for schools and other community groups."