Petroleum and biofuels distributor Harvest Energy has chosen Urgent's facilities and asset management platform to support its UK maintenance operation across almost 90 company-owned service stations.
Harvest Energy wanted "to increase the visibility and control of all maintenance activity within its network, in order to improve operational efficiency and reduce costs".
The Urgent platform will automate repair workflows, offer real-time reporting and enable Harvest Energy to respond to all maintenance requests as fast as possible. The new system is expected to go live by the end of 2019.
The contract also includes Urgent professional services consultancy to configure the new system and provide training. Harvest Energy will also benefit from continual, round-the-clock product support.
Ian Woodcock, Harvest Energy's retail director, said: "The analytics will help us understand more clearly what is happening across all maintenance activity and this data can be used to identify best practice, improve processes and reduce operating costs."