29 August 2019 | Herpreet Kaur Grewal
Seventy-five per cent of workers feel empowered to make decisions, according to research from collaboration hub company Slack and market research firm GlobalWebIndex.
Both companies surveyed 17,000 knowledge workers across 10 countries in the first quarter of this year.
All respondents were identified as internet users (someone who uses the internet from any device and any location) and knowledge workers (employed individuals who hold an office position and/or "work with data, analyse information or think creatively" in a typical work week).
The surveyed population spanned an age range of 16 to 64 years, covering more than 40 industries at all career levels, from office staff to executives.
The study found that modern work is more technologically driven, complex and interdependent than ever before and this creates "a fundamental challenge for all teams and workers worldwide: aligning around a common set of goals".
The researchers state that there are two very different experiences and outcomes: aligned workers feel connected to their companies and inspired to do their best work. Unaligned workers feel disconnected, unempowered and pessimistic about their company's future.
One of the report's conclusions was: "Companies stand to gain a competitive edge by understanding these two categories of workers and the conditions that give rise to them."