Mitie has been awarded a five-year contract by Her Majesty's Revenue Customs (HMRC) to provide technology-led services across a number of the department's UK sites.
The 10-year transformation programme aims to make better use of technology to modernise the organisation's offices and buildings. It is the largest government office modernisation programme ever undertaken in the UK.
The agreement will see Mitie provide security services for a number of the department's regional centres from Croydon to Belfast. Its focus will be on technology and intelligence so HMRC benefits from dedicated resources that are able to respond to incidents such as UK threat-level changes.
The department will also have access to counterterrorism and security intelligence experts based at Mitie's newly launched Global Security Operation Centre (GSOC) in Northampton. These experts will monitor local threat intelligence as part of a multi-layered approach and holistic security service.
The contract will include the use of Merlin, Mitie's secure online security task and incident management system, which is designed to give better visibility over incident management and create paperless audit trails across multiple customer buildings and locations.
Mitie said 20 per cent of its employees working on the contract would be ex-military. This is part of its commitment to support more individuals from the armed forces community and follows the recent launch of its Armed Forces Career Portal. Apprentices will also make up at least 10 per cent of personnel on the contract, aligning with the government's target to increase apprenticeships.
The group secured the contract following its appointment to the Crown Commercial Service framework for security in April, marking its commitment to support the government and wider public sector.
Jason Towse, managing director of security at Mitie, said: "By using operational intelligence, subject matter experts in counterterrorism and a range of technology solutions and analytics, we're excited to bring additional expertise to HMRC's operations across the nation."