Property management company Savills has awarded Incentive FM a three-year contract worth £1.5 million to provide a range of services at The Howard Centre in Welwyn Garden City.
The Howard Centre is in the heart of the town centre with 53 units, a mixture of retail and food outlets all under one roof. It has around eight million visitors a year and there is direct access to the railway station and the bus station.
Incentive Lynx (Incentive's security division) and Incentive QAS (its cleaning division) will provide security and cleaning services, ensuring that the 240,000 square foot centre is both clean and secure.
As part of its remit, Incentive FM will provide a single manager responsible for 10 security guards and seven cleaners, providing an efficient, integrated approach. Its Leviy contract management solution will be used to optimise service levels, promoting transparency and bringing key insights. In addition, NFC tagging will be used to monitor cleaning patterns.
Martin Reed, CEO at Incentive FM Group, said: "We have the ability to self-deliver a full range of specialist services across the FM spectrum, both individually or in a bundle, meaning that we can adapt to our clients' exact requirements."