27 September 2019 | Herpreet Kaur Grewal
Significant problems facing the Nigerian facilities management industry include "a poor facility management culture", according to a report by the Nigeria Region IWFM group.
Other issues included inadequate internal capacity, an inconsistent approach to standardisation, lack of cost visibility and a weak regulatory environment.
The report states that "globally, drones, BIM and the Internet of Things are disrupting the facility management industry" but in Nigeria, the main disruptors include "space as a service narrative and visitor/community management systems".
The maintenance culture within the Nigerian real estate industry shortens the life span of typical assets, it adds.
It also states that "weak enforcement of best practice in building and finishing standards from regulatory bodies also make the management of property once completed harder than it typically should be". This results in greater wear and tear, putting the life cycle of the asset in jeopardy.
When it comes to retail property, the analysis suggests that most asset owners had outsourced facilities management. But more recently they have chosen to manage facilities internally with the intention of managing costs or to have a closer view on their assets.
When it comes to the leasable/non-owner-occupied office segment, the opposite is the case. A larger percentage of the properties have the FM outsourced.
The Nigerian Region of the institute was inaugurated in 2015 to cater for the FM industry in Nigeria.
The report was prepared in conjunction with Estate Intel, using data collected through surveys and interviews with more than 200 facilities managers and space occupiers.