01 October 2019 | Herpreet Kaur Grewal
Trust in the workplace is a key factor when considering the performance of an organisation, suggests research by wellbeing charity CABA.
CABA asked employees who they trusted most in the workplace.
Unsurprisingly, co-workers are by far the most trusted, whether they are on the same level (39 per cent), more junior (11 per cent), or more senior (10 per cent).
Managers and office managers fall jointly into fourth place (8 per cent) and HR (5 per cent) is the least trusted.
Age was a factor when considering trust in the workplace. It was reported that the younger audience (aged 18 to 24) was more likely to trust their manager at work (16 per cent) compared with any other age group (average 7 per cent across other age groups).
The researchers explained that there are two types of trust that should be considered when creating a positive work environment.
The first is practical trust based on being dependable and demonstrating that you are able to complete the job efficiently. Being punctual, meeting commitments and being reliable while doing what you say you will do are all examples of practical trust.
The second is emotional trust. It is this emotional trust that is crucial in strengthening and improving teamwork. Treating others with respect, kindness, and allowing them to not feel judged is paramount. This enables an open environment in which ideas and thoughts can be shared without fear of judgement, said the researchers.