27 November 2019 | Marino Donati
A friendly workplace has come out top in a survey of requirements from workers across the UK, suggests HR solutions provider People First.
Research by People First, part of MHR International, found that 62 per cent of those surveyed picked a friendly and professional workplace as their number one priority.
It beat getting better rewards for excelling at work, cited by 56 per cent of those surveyed and perks and benefits, picked by 54 per cent of respondents.
The study polled the attitudes of 250 bosses and 250 employees from firms across the UK. People First said the research highlighted a disconnect between bosses and their staff's ideas about each other's shortcomings.
In the survey, 53 per cent of bosses said they thought staff needed constant supervision. However, 31 per cent of staff thought their bosses were unresponsive and failed to understand the flexible needs of an agile and modern workforce.
Almost three-quarters of bosses claimed that their employees did not like change. But one in four employees said that their bosses did not like change and was holding the business back.
More than half of bosses said workers were unwilling to upgrade their skills, however, almost one in three employees cited inadequate training as a main shortcoming at work.
When asked about where their employees fell short, 38 per cent of respondents highlighted a lack of employee benefits. For example, 90 per cent of employees said they think perks like breakfasts are important or crucial when it comes to creating a better working environment.
Mark Williams, senior VP product at People First, said: "The way employees and employers perceive each other points to a huge gap in the feedback loop, where employees' needs aren't sufficiently being met or even understood. Businesses need to actively and regularly seek feedback from their staff, and that feedback needs to be acted upon."
"Employers need to listen more closely to the needs of their staff in order to avoid increased turnover and decreased morale. Opening up more channels for feedback and introducing better mechanisms for recording and using that feedback, should be high on any business's list of priorities."