12 December 2019 | Herpreet Kaur Grewal
Building occupiers are shifting their focus from cutting costs to finding providers that prioritise "innovation, sustainability and diversity" initiatives, according to a report about FM trends.
CBRE Global Workplace Solutions' 'Top Trends in Facilities Management report' shows how changes in occupier needs are affecting FM strategies. It assigned the latest trends to four broad categories: client relationships; contracts; people and technology.
The report identified a shift in occupier priorities from cutting costs to finding a provider that can add value through innovation, sustainability and diversity initiatives and priorities.
This change in onus "naturally leads to relationships between occupiers, FM providers and their supply chains becoming longer-lasting and more sustainable", the report stated.
These longer-term contracts are increasingly focused on helping occupiers to attract and retain talent and showcase their brand both internally and externally.
The report also identified a growing demand for simplified contracts that support providers offering a holistic solution to manage all real estate elements for an occupier, maximising their effectiveness.
You can access the report here.