18 December 2019 | Marino Donati
Airport services supplier OmniServ has won a contract to provide personnel at Edinburgh Airport.
OmniServ will supply 'Welcome Team Ambassadors' at the airport in addition to the services it is already contracted to provide for passengers with reduced mobility.
Welcome Team Ambassadors meet and greet passengers and provide assistance and information on matters including flight arrivals and departures, transfers and connections, and local transport.
Rob Stefanovic, OmniServ's head of business development, said: "We understood from Edinburgh Airport that a Welcome Team Ambassador core need is to have clear and up-to-date information while feeling they have support and a direct line into the management team."